Question 1

What services does Ravana Solutions offer?

Accepted Answer

We specialize in three core areas: Web Development (premium websites that convert), SEO Services (rank higher and drive organic traffic), and SaaS Development (full-stack applications that scale). We also offer digital marketing services including content strategy, social media management, and paid advertising campaigns.

Question 2

What industries do you work with?

Accepted Answer

We work with clients across various industries including tech startups, e-commerce, healthcare, professional services, hospitality, real estate, and more. Our experience spans from early-stage startups to established enterprises looking to enhance their digital presence.

Question 3

Are you a remote-first agency or do you work locally?

Accepted Answer

We're a remote-first agency based in Norfolk, Virginia, serving clients nationwide. While we're available for local in-person meetings in the Hampton Roads area, we've built our processes to work seamlessly with clients anywhere in the United States through video calls, project management tools, and regular communication.

Question 4

Do you work with startups or only established businesses?

Accepted Answer

We work with both! We've helped startups secure their first round of funding and established businesses expand into new markets. Our flexible approach allows us to adapt to your specific needs, whether you're validating an MVP or scaling an enterprise solution.

Question 5

How much does a typical project cost?

Accepted Answer

Project costs vary based on scope, complexity, and timeline. A basic marketing website typically starts around $3,000-$5,000, while custom web applications can range from $10,000-$50,000+. We provide detailed quotes after understanding your specific requirements through our project brief process.

Question 6

Do you offer payment plans or financing options?

Accepted Answer

Yes! We understand that cash flow matters. For larger projects, we typically structure payments in milestones (e.g., 30% upfront, 40% at development completion, 30% at launch). We can also discuss custom payment arrangements that work for your budget.

Question 7

What's included in your pricing?

Accepted Answer

Our pricing includes project management, design, development, quality assurance testing, initial content migration (if applicable), launch support, and 30 days of post-launch bug fixes. Ongoing maintenance, hosting, and additional features are quoted separately based on your needs.

Question 8

Do you charge hourly or project-based rates?

Accepted Answer

We primarily work on fixed-price, project-based contracts for predictable budgeting. However, for ongoing maintenance, updates, or consulting work, we offer hourly rates and monthly retainer packages. We'll recommend the best pricing structure for your specific situation.

Question 9

Are there any hidden fees?

Accepted Answer

Absolutely not. We believe in transparent pricing. All costs are outlined in our proposal, including any third-party services (hosting, domains, premium plugins, etc.). If additional work is requested outside the original scope, we'll provide a change order for approval before proceeding.

Question 10

What is your typical project process?

Accepted Answer

Our process has 5 phases: (1) Discovery - understand your goals and requirements, (2) Planning - create wireframes and technical specifications, (3) Design - develop visual designs for approval, (4) Development - build and test the solution, (5) Launch - deploy and provide training. We maintain regular communication throughout each phase.

Question 11

How long does a typical project take?

Accepted Answer

Timelines vary by project complexity. A marketing website typically takes 4-8 weeks, a custom web application 8-16 weeks, and comprehensive SEO campaigns show results in 3-6 months. We'll provide a detailed timeline in your project proposal and keep you updated on progress.

Question 12

How often will we communicate during the project?

Accepted Answer

We believe in transparent, regular communication. You'll have weekly check-in calls, access to our project management system to track progress in real-time, and direct access to your project manager via email or Slack. For larger projects, we can schedule more frequent touchpoints.

Question 13

What do you need from us to get started?

Accepted Answer

We'll need: (1) completed project brief form, (2) any existing brand assets (logos, style guides, content), (3) access to current website/systems if applicable, (4) key stakeholder availability for kickoff and approval meetings, and (5) signed contract and initial payment.

Question 14

Can we make changes during the project?

Accepted Answer

Yes, with our structured change request process. Minor adjustments within the original scope are included. For significant changes, we'll provide a change order outlining the impact on timeline and cost for your approval before proceeding. This ensures we stay aligned on expectations.

Question 15

What technologies do you use?

Accepted Answer

We specialize in modern, scalable technologies including Next.js, React, TypeScript, Node.js, and Tailwind CSS for web applications. For content management, we work with headless CMS solutions, WordPress, and custom backends. We choose technologies based on your specific needs and long-term goals.

Question 16

Do you provide hosting and domain services?

Accepted Answer

We can set up and manage hosting for you, or work with your existing hosting provider. We typically recommend Vercel for Next.js applications, AWS or DigitalOcean for custom backends, and specialized hosting for WordPress. Domain registration and management can be included in our services.

Question 17

Will I own the code and designs?

Accepted Answer

Yes! Upon final payment, you own all custom code, designs, and assets we create for your project. We provide complete source code access and documentation. You're free to maintain it yourself or continue working with us through a maintenance agreement.

Question 18

Do you offer website maintenance after launch?

Accepted Answer

Absolutely. We offer monthly maintenance packages that include security updates, plugin/dependency updates, content updates, performance monitoring, backup management, and priority support. We also offer on-demand support for clients who prefer to handle routine maintenance themselves.

Question 19

Can you integrate with our existing systems?

Accepted Answer

Yes. We have experience integrating with CRMs (Salesforce, HubSpot), payment processors (Stripe, PayPal), email platforms (Mailchimp, SendGrid), analytics tools, and custom APIs. We'll assess your integration needs during discovery and ensure seamless data flow between systems.

Question 20

What kind of support do you provide after launch?

Accepted Answer

All projects include 30 days of post-launch bug fixes and support. After that, we offer various support tiers from basic on-demand support to comprehensive managed services with guaranteed response times, regular updates, and proactive monitoring.

Question 21

Do you provide training on how to use our new website?

Accepted Answer

Yes! We provide comprehensive training tailored to your team's needs, including recorded video tutorials, written documentation, and live training sessions. We ensure your team feels confident managing and updating your website or application.

Question 22

What if we're not satisfied with the results?

Accepted Answer

Client satisfaction is our top priority. We have approval checkpoints throughout the project to ensure alignment. If you're not satisfied with any deliverable, we'll work with you to make it right. We offer revision rounds at each phase and maintain open communication to address concerns proactively.

Question 23

How do you measure project success?

Accepted Answer

We define success metrics during discovery based on your goals - whether that's increased traffic, higher conversion rates, improved user engagement, or other KPIs. We implement analytics tracking and provide reports showing how the solution performs against these benchmarks.

Question 24

Can you help with ongoing marketing and SEO?

Accepted Answer

Yes! We offer ongoing digital marketing and SEO services through monthly retainers. This includes content creation, technical SEO optimization, link building, paid advertising management, social media, and analytics reporting. We become an extension of your team for continuous growth.

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